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TIM Nation

Nação Tim was a 6-year program, with 11 thousand participants, that helped integrate the brand's community of employees and partners, with information, interactions and prizes, resulting in 43% of daily visits to the active base and 157 million points.

Solutions:

Data, strategy, creation, performance, platform

Zé TIMoteo, the virtual coach who inspires the participants of the incentive campaign
Digital assets of the TIMaço incentive campaign

Context:

Integrate the team of collaborators and partners so that they share the same ideas.

Solution:

The starting point for integrating the teams was the creation of a unique environment to answer questions, offer training and encourage prizes with games: Nação Tim.

It was a long-term relationship program for the internal and external sales team, a social network that brought the entire team together.

Within the portal, we launched a blog with relevant articles for employees, news from the TIM world and tips for everyday life.

We also created the Game da Nação, which quadrupled the number of views, as well as the character of coach Zé Timóteo, who interacted with participants and answered questions during the game. In a short time, participants began to seek him out to resolve questions outside of the Game.

Finally, the Copa dos Campeões incentive campaign and the points accelerator multiplied the participants’ satisfaction.

Results

20 thousand participants

6 years duration

8,427 employees registered in just 1 year

150 communications to more than 10,909 participants

43% of daily visits to the active base

Blog: more than 2 thousand visits per week

Game: 57% increase in website views and 47% increase in the number of hits

Champions Cup Campaign: more than six thousand participants awarded 157 million points

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